92^%naszych gości poleca ten hotel

Suzie25

The hotel is located near the Wavel Castle and overlooks the Wisla River. It's not far to the Old Town and walking distance to most museums. My husband and I stayed for five days. We used points for our stay. At first the staff were unable to give us a suite upgrade but we had quite a nice corner room. Barbara on the front desk was able to arrange an upgrade for one night. The suite was amazing,large and spacious with two bathrooms,separate living area and the most beautiful views of the castle and the river. Certainly a wonderful experience. Thank you so much. The Club Room is small but has a good variety of food and beverages,although no spirits. Evelyn,in the Club was very courteous ,attentive and helpful. Jakob,the hotel car chauffeur, who picked us up from the airport, was wonderful in making us feel welcome and also told us much of the history of Krakow as we drove into town. Housekeeping was very good and friendly always with a smile and helpful if extra towels etc were needed. Jakob and Peter, porters,were helpful and friendly.The buffet breakfast is very good. Thank you to the wonderful staff sorry if I missed anyone. A great stay.

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4.7 ^/5

• Komfort Pokoi

• Personel hotelu

• Jakość snu

• Udogodnienia

• Uznanie Dla GoÅ›ci SPG

• Dania i napoje